How can we help?

How to use the app

1. Open Go or Pause.
2. Complete the one-time Lifetime Access purchase.
3. Place and hold your finger on the main interaction area.
4. Keep holding through the countdown.
5. View your Go or Pause result and reflection.

Restore a previous purchase

If you already purchased Lifetime Access with the same Apple Account, select Restore Purchases on the purchase screen. You will not be charged again. Make sure the device is signed in to the Apple Account originally used for the purchase.

Purchase or payment questions

Purchases are processed securely by Apple. Go or Pause does not receive or store your payment details. For billing, refunds, or Apple Account issues, please contact Apple Support.

Sound

If you cannot hear the app’s sound, check the device volume, Silent Mode, and any connected Bluetooth audio device.

Contact

For help with Go or Pause, email us. Please include your device model, iOS version, and a short description of the issue. Do not include passwords or payment information.